Your Appointment & Fees
Physiotherapy Associates highly regards transparency, both in what you will get out of your treatment and how much it will cost.
What You Need to Know About Your First Appointment
The very first time you visit our rooms please arrive 15min early because our friendly receptionist will ask you to fill a new patient questionnaire gathering your name, contact details, previous medical, surgical history and your presenting problem. These are important questions that your physiotherapist will need to ask anyway, answering them in a questionnaire means you maximise your treatment time.
Your physiotherapist will then take you to one of our private consulting rooms and commence your assessment. This will consist of:
A subjective assessment that will find out the nature, history of your presenting problem, symptoms, aggrevating factors, etc.
An objective assessment that will consist of physical tests, range of movement etc.
Diagnosis, your physiotherapist will now discuss with you their findings and explain, treatment, expected length of recovery/ improvement aswell as answer any questions that you may have.
Treatment, your physiotherapist will perform the treatment that they have discussed with you.
Exercises prescription, your physiotherapist may give you exercises to do at home to expediate your recovery.
Post Treatment Care
Post treatment care, he physiotherapist will educate you on what you may experience once you go home.
What to Bring
1. Please bring any referral letters you may have received from your doctor if you have one (private patients do not need a doctor’s referral to be seen at Physiotherapy Associates).
2. Please bring any scans and results you may have for the condition we are seeing you for.
3. You may need to take your top layer of clothes off, so if you are uncomfortable please wear a singlet and shorts depending on what we are seeing you for. We have spare singlets, shorts and gowns available if you need them.
We are a selected Medibank Members’ Choice provider, therefore our fees for clients who hold Medibank Extra’s Coverage is slightly lower.
To find our your exact rebate from your Private Health Provider, please phone them with our prices and codes. We have a HICAPs machine to allow you to claim on the spot.
Our fees for Physiotherapy are:
Initial Appointment (45 Minutes) (500 Code): $90 / Medibank: $87
Subsequent Appointment (30 Minutes) (505 Code): $80 / Medibank: $75
Extended Follow Up (45 Minutes/2 Areas) (506 Code): $95 / Medibank $82
Home Visit (45 Minutes) (530/535 Code): $100 / Medibank: Initial $90/Sub $80
WorkCover, CTP, DVA, EPC
If you are a WorkCover, CTP Insurance or DVA client, we will bill your insurance company directly, with no charge to you, as long as you provide us with your claim number.
EPC clients who hold a valid Pensioners discount are bulk-billed. All other clients are charged a $15 gap payment.
About Our Services
Physiotherapy is an effective form of treatment for a wide range of conditions. It can also help to speed recovery after many different types of surgery. Physiotherapists are trained in a range of specialist areas such as children’s health (paediatrics), sports medicine or women’s health.
After Treatment Care
After treatment care is essential to an effective, complete physiotherapy treatment. It is the difference between a patient being educated so that they can use every possible opportunity after they leave a clinic to reach their goals or a patient being left to their own devices to deal with the effects of treatment.
At physiotherapy associates, we care about you. Not just whilst you are in our rooms but our time going forward.
This means that our after treatment care starts whilst you are still in our rooms and ends when we see you again for your next appointment. Our physiotherapists will spend time with you during your assessment and treatment so that you know exactly what and why we are treating a particular area and therefore what you will feel like after you go home. We will teach you strategies so that you can maximise your treatment goals, which at the end of the day is what we are striving for
After Treatment Pain
After treatment pain is the most common worry that patients have after they leave our rooms. Do not worry post treatment pain is a normal part of physiotherapy especially because we believe in hands on manual therapy. In fact post treatment pain is an indicator that we are on the right diagnosis and all we have to do is tweak the treatment intensity. Most of the time, if you do experience after treatment pain it will be a mild discomfort you feel on the treated area which will go away after a few days. What you should do is apply an ice pack and rest the area. Do not massage the area yourself and if you are worried please do not hesitate to call the clinic if you feel you need to speak to your physiotherapist. Remember our after treatment care does not end until we see you again.
Your physiotherapist may have given you an exercise programme for you to complete at home to improve any deficits you may have. These may include strengthening exercises, stretches, core stability. These are very important to complete properly because half of your recovery is done by you in the time out of our rooms so it is important to do everything you can so you fast track your recovery.